Last updated on 22-08-2023
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or exchange. Please see below for more information on our return policy.
Returns
All returns must be postmarked within 3 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Return Process
To return an item, place the item securely in its original packaging and proof of purchase, and mail your return to the following address:
PresentE, Forbes and Walkers Building,
Nawam Mawatha,
Colombo 2,
Sri Lanka
or
HuMed (Private) Limited,
15/3, Huludagoda Road,
Mount Lavinia,
Sri Lanka
Refunds
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.
Exceptions
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
Need help?
Contact us at [email protected] for questions related to refunds and returns.